Our client, a reputable company operating in Iraq, is hiring for this position.
Job Summary
First line of support for employees on hardware and software.
Key Tasks
- Set up devices, accounts and email
- Resolve issues through the ticketing system
- Maintain hardware and license inventory
- Install software and updates on user devices
- Train users on basic IT tools
Responsibilities
- Fast response and user satisfaction
- Document issues and solutions in the ticketing system
- Protect company devices and data
- Provide friendly and professional support
Qualifications
Diploma/Bachelor's in Computer Science, CompTIA A+ a plus.
Key Skills
- Windows / Office 365
- Hardware troubleshooting
- Networking basics
- Customer service
- Patience
Software & Systems
Windows; Microsoft 365; Active Directory; ticketing systems
How to Apply
Apply through this page and attach your updated CV. Shortlisted candidates will be contacted by our recruitment team. All applications are treated with full confidentiality.